Refund Policy

Refund Policy

This Refund Policy applies to all hosting, VPS, and contribution payments.

Hosting & VPS Services

All payments for VPS plans, hosting services, dedicated resources, add-ons, and upgrades are non-refundable. Resources provision instantly, so refunds cannot be issued.

Service Downtime or Interruptions

No refunds are provided for downtime, DDoS attacks, maintenance, performance issues, configuration errors, or user mistakes.

Voluntary Contributions

Voluntary contributions are final, non-refundable, and cannot be disputed or charged back.

Chargebacks

Chargebacks submitted without valid legal basis result in immediate account termination, suspension, blacklisting, and possible legal action.

Fraud & Unauthorized Payments

If a payment is proven fraudulent, services may be suspended, verification may be required, and refunds may be issued only on a case-by-case basis.

Exceptional Circumstances

Refunds may only be issued if required by Wyoming law or other applicable regulations.